Our Pricing
The wealth of options available when designing and installing a new kitchen or bathroom can make it difficult and confusing to determine what exactly is best for your needs, and your budget.
At Hobson’s Choice we believe that by helping you to understand our prices in detail, you will be better informed to make the right buying decision.
Ensuring you have a clear appreciation of price is key when building your trust in our customer journey – that is why we have a Pricing page and lots of helpful information on our website.
What Is Included?
We design and install every one of our kitchens or bathrooms from our showrooms in Bath, Swindon, and Winchester. The products we use are of the highest quality, made by manufacturers we trust, and who provide incredible design, engineering excellence and long-lasting reliability.
We closely manage the entire process, from design to completion, to uphold our high Hobson’s Choice standards and take care of you and your property. Our prices include:
Your beautiful Hobson’s Choice kitchen/bathroom design
The finest kitchen/bathroom products and furniture
VAT (where applicable)
Delivery
Installation
People ask why we do what we do. The answer is simple - we love transforming peoples’ homes and seeing the joy that a well-designed and executed project brings.
Bulthaup b3 kitchens from £60,000*
Next125 Schuller kitchens from £50,000*
Bathrooms from £25,000*
*Fully fitted with essential appliances/sanitaryware
What do you get for your money?
A Hobson’s Choice Kitchen or Bathroom is created by your dedicated designer; the person who will stay with you throughout the entire process as your key contact and project manager. As the person who knows every detail of your project, they’re perfectly placed to control every element of the project and deliver the result that you’d expect.
Whether you choose a kitchen or bathroom, you will follow the same continually refined and tested design and installation process. Our team of installers take immense pride in their workmanship and create the most incredible, accurate and detailed spaces that perfectly represent your carefully considered plans.
Every kitchen or bathroom design starts with a pencil and pad; developing numerous sketches that explore potential ideas before reaching a conclusive layout that best meets your brief. Every design is critiqued by the showroom team, sharing experience, highlighting opportunities, challenging ideas and making certain your expectations are fully realised.
Richard Carter, Owner and MD, personally trains new designers, instilling the 45-year-old business traditions of client service and design/installation practices. The passing of these company values and expectations ensures each and every Hobson’s Choice kitchen or bathroom is our very best work; individually designed just for you.
First-Class Customer Service
To best serve our clients, prospective, current and established, we follow a very open customer service strategy. It involves us honestly answering client questions at every part of the journey – the good and the bad.
Our aim is to make things as frictionless as possible for our clients, empowering them to make informed decisions and building trust in Hobson’s Choice by simply being as helpful as possible. That’s why, when you eventually reach the point where you wish to talk to a designer, you are ready to have a meaningful conversation. To find out more, visit our Learning Hub page, to view the articles, guides and videos that our team have created to make your research easier.
Project-related decisions are guided by the principle that they are always ‘the best choice for the client’ and that nothing is too much trouble. The fact that we have clients who repeatedly return to us for new projects, or refer friends and family, is a testament to the quality of our work and the ongoing care we take of our clients.
Delivery & Installation
We believe the accurate installation of your project is just as important as the design and manufacture. From the moment we receive the products at our Swindon warehouse, our logistics team take the utmost care of your kitchen or bathroom components. Our in-house delivery team provides total control of the end-to-end process, from handling and packing to protecting property interiors and unloading.
Installation is the sole responsibility of our on-site team, taking care of your property, considering the impact on the local neighbourhood, and professionally representing Hobson’s Choice at all times. It is their collective skill and craftsmanship that brings your detailed plans into reality, accurately fitting the incredibly high-quality products precisely into place.
During the project installation, your site will be visited by your Designer to check on the progress and review the installation. At the end of the build, a full snagging list will be compiled by your designer to ensure nothing is missed. Our installers will then return to ensure that everything is finished to your satisfaction.
Where your money goes
We have explained what goes into our design and installation services, and the lengths we go to to look after our clients. In this section we will explain more about the factors that influence project costs and our supplier relationship.
Products
We choose only to work with suppliers whose products reflect our high standards of design, the accuracy of our work and the build quality of our finished spaces. These manufacturers include Bulthaup, Gaggenau, BORA, Miele, Alape, Duravit, Keuco and Rimadesio, to name but a few. We place a great deal of trust in these companies given that they represent the Hobson’s Choice brand in the eyes of our clients.
The costs of furniture and appliances associated with the design of an average bulthaup b3 kitchen (furniture, worktops, appliances, etc) will equate to approximately 90%+ of the overall dry-fit installation project.*
In an average bathroom, the costs of the sanitaryware, furniture, tiles, lighting and brassware would approximately equate to 55-60% of the overall project cost.*
*These percentage figures are guides and will differ due to the complexities of an individual project and the scope of work required.
Materials
In addition to the manufactured products, there will be basic building materials required to complete the project. The specifics will depend on the individual site and the scope of work we are carrying out, but basics such as protective coverings, silicone sealant, glue and timber will always be used at some point.
Our work is founded on delivering the very best quality service, and therefore we will not choose materials we believe offer a less reliable standard in order to cost-save. Any possible cost-saving is deemed insignificant when compared to the finished quality of our work and our reputation for excellence.
Labour
There is no doubt that the Hobson’s Choice Team lives and breathes high-end kitchen and bathroom design and installation. Many of our staff have been with the company for 10 years or more, some as many as 40 years!
Our diverse design and installation service requires a multi-skilled team of specialists, from client-facing designers and installers to internal management, logistics and finance.
We believe the right way to ensure our clients are well looked after throughout their design journey is to pay our staff a generous salary – avoiding the ‘on to the next sale’ mentality a commission-based pay structure can instil. This approach allows our staff to focus on doing their job, enjoy a good standard of living, and deliver great service.
External Factors thAT Influence our Costs
Our costs, like those of every other business, are governed to a degree by fluctuations in the global economy, and more closely, by our suppliers. We felt this needed explaining in more depth, so we even wrote an article about it, click here to find out more.
Until the Covid pandemic, our product suppliers would normally implement an annual price rise which would be signposted well in advance and be in the region of 5%.
However, since 2021 price rises have become more frequent and of a much higher value, circa 10%. In addition, our general overheads have increased significantly, year-on-year, highlighted in our showroom energy bills, increased labour costs and transportation fees.
Unfortunately, as a sustainable business, we are unable to absorb such costs whilst maintaining our service standards. We are not price driven, our goal is to create lifelong clients who value the time-saving, stress-free, high-quality service and products we provide.
FREQUENTLY ASKED QUESTIONS (FAQS)
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Hobson’s Choice have never discounted our kitchen or bathroom design/installation services and we don’t have sales. We charge you what it costs us to design, order, install and make what profit we need to be a sustainable business.
After all, we hope you will still want us around in 20 years’ time when your kitchen drawers might need a service, or your bathroom tap could do with a refresh.
Within every design, there are ways in which savings can be achieved without compromising the efficient room layout. This could be an adjustment to the furniture materials or the selection of product manufacturers.
We always recommend speaking openly and honestly with your designer about your expectations and budget, we even wrote an article about it, click here to read more.
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Yes, unless we are specifically providing a supply-only service, possibly a kitchen appliance or bathroom components, every kitchen, bathroom or interior space we design comes with a full dry-fit installation service, as standard. The cost of our delivery and installation service will be included in your comprehensive quotation.
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A popular part of what makes Hobson’s Choice an attractive option to homeowners wishing to create their perfect kitchen or bathroom project is our extended capabilities. This scope of work includes underfloor heating, electrics, lighting, plumbing, plastering, internal works, flooring and decoration.
These resources provide you, the client, with a single point of contact for services that might otherwise require additional companies’ involvement. When discussing your project with your designer, please explain your extended requirements in detail so we are able to provide a considered quotation.
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If required, as part of our extended facilitating works capability. We would utilise trusted certified electricians, managed by us as part of the overall project. All kitchen appliances and electronic bathroom elements will be commissioned before the installation is completed.
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If required, as part of our extended facilitating works capability. We would use a trusted plumber with whom we have worked for many years, and managed as part of the overall installation project.
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After your initial design presentation, if you are happy that we are proceeding in the right direction, we will ask for a monetary commitment before we complete any further work.
Designer Retainer – A non-fundable fee, of 10% of the current overall quote
The retainer will release the current kitchen or bathroom plans and provide a milestone from which design revisions can be developed and evolved. The design retainer cost will go towards the final quotation cost.
Deposit - 50% of the final quotation (to include the designer retainer, if applicable)
These funds will enable an order to be placed, locking in prices and avoiding any future supplier increases. After payment, you will have a short window of 2 weeks to make any final amendments and decisions.
Delivery – 45% of the final quotation
Prior to the delivery of the products to your property, we will request a second payment. This releases your product order from our warehouse and enables the installation phase to begin.
Final Payment – 5% of the final quotation
Once everyone is satisfied that the work is complete, your final payment of 5% is required to provide the associated product warranties and documentation.
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Kitchens - We provide a 5-year limited warranty on your new kitchen furniture which was designed and installed by Hobson’s Choice. In addition, we provide a two-year labour warranty for kitchens designed and installed by Hobson’s Choice. Outside of the two-year labour warranty period, service fees would apply.
To receive a bulthaup kitchen manufacturer warranty the kitchen furniture and bulthaup components must be installed and signed off by an accredited installer.
We honour respective manufacturer warranty periods on appliances and ancillary components. The warranties relating to the manufacturing quality and functional safety of respective manufacturer products. Please note, the warranties do not include lights, batteries and filter elements.
Bathrooms - We honour respective manufacturer warranty periods on your new bathroom which has been designed and installed by Hobson’s Choice. The warranties relating to the manufacturing quality and functional safety of respective manufacturer products. Please note, the warranty does not include lights, batteries and filter elements.
In addition, we provide a one-year labour warranty for bathrooms designed and installed by Hobson’s Choice. Outside of the one-year labour warranty period, service fees would apply.
Rimadesio Doors (Sliding / Planar) | Furniture - We honour respective Rimadesio warranty periods on your new interior products which have been designed and installed by Hobson’s Choice. The warranty relates to the manufacturing quality and functional safety of respective manufacturer products.
In addition, we provide a two-year labour warranty for Rimadesio products specified and installed by Hobson’s Choice. Outside of the two-year labour warranty period, service fees would apply.
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• Up to an hour £140 +VAT
• Up to 2 hours £225 +VAT
• Up to 4 hours £325 +VAT
• Up to 8 hours £550 +VAT
Prior to a service visit, we may request photos and video of the issue to diagnose the most efficient solution. If you have any questions we recommend speaking to your designer about the terms of your respective product warranty.
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As part of our standard client service, an Installer will return to complete a free kitchen health check after 6-months and before the 5th anniversary. These intervals ensure your new space is realigned after you have begun to use it, and just before the manufacturer warranty expires.
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As a distributor, when we supply your new kitchen and appliances, we can collect and dispose of old electrical/electronic items in accordance with the Waste Electrical and Electronic Equipment takeback requirements. All EEE waste is taken to an approved authorised treatment facility for recycling.