Luxury kitchen and bathroom design

From a client’s initial contact with hobsons|choice via our website, exploratory phone call or first foray into one of our showrooms in Bath, Swindon or Winchester to meet one of our Design Consultants, to the final completion of their new luxury kitchen or bathroom, we deliver service excellence. This is achieved through the demand for the highest quality design and installation craftsmanship, the very best products and rigorous process reviews and quality checks.

Our team of Design Consultants come from a variety of design-orientated backgrounds. Together they provide a wealth of knowledge, expertise and experience to each client project whether kitchen or bathroom. When creating new designs we only use products from manufacturers that share our desire for the highest quality and design innovation.

We recognise that, whilst we are selling a product, we are, more importantly, service providers. The purchase of a new kitchen or bathroom is inherently a significant purchase for any of our clients. It is our priority to ensure that by choosing to make this purchase with hobsons|choice our customers benefit from the added value of our service level and design and installation excellence.

Design image

Creating the very best kitchens & bathrooms

Each of our showrooms, located in Bath, Swindon and Winchester is purposely designed to be relaxing and informative. Our team of luxury kitchen and bathroom Design Consultants are there to support every client and offer guidance when asked but not at the expense of the customer’s experience.
We want each visitor to take their time when considering the latest kitchen styles from bulthaup or our range of luxury bathrooms; we do not rush a sale.

Our Swindon showroom, newly renovated in 2017, displays the full range of kitchens, bathrooms and living space products we offer our customers. The showroom has an extensive Bathroom display space with thirteen individual room-sets designed to showcase complementary products in a ‘real’ environment.

Click here to explore the Swindon showroom in 3D

The Bath showroom, opened in November 2012, showcases the very best of bulthaup kitchen design over two floors. With the latest bulthaup styles, complementary furniture and cooking technology the showroom is a great place to experience the very best in kitchen design.

The latest addition to the hobsons|choice group of bulthaup showrooms is located in the heart of the beautiful city of Winchester. The showroom provides visitors with the opportunity to explore the bulthaup b1, b2 and b3 kitchen systems and discuss their project with our team of experienced Design Consultants.

contemporary interior design

When designing a new kitchen or bathroom hobsons|choice considers not only the prescribed space but also the home in its entirety. This ability to provide customers with additional options, for example, moving an interior wall or installing under-floor heating opens up new opportunities our competitors are unable to match.

We understand that no two homes are the same; every client and their living space provide a unique design challenge. It is the challenge of creating a space that best serves the customers’ requirements, the architecture of the home and the future life of the room that our designers relish.

Working consultatively with clients, our Design Consultants offer guidance regarding the latest interior trends and combine this expertise with ideas and lifestyle requirements derived from face to face discussions.

Each of our projects is led by a Design Consultant who works with the client from the beginning of their relationship with hobsons|choice. The ongoing dialogue of the design process builds trust and allows the Design Consultant to truly understand customer requirements. In the eyes of the client it places responsibility with one person who they can contact at any time to discuss their project and receive a knowledgeable response.

design presentation

Upon completion of the initial design phase of the process we invite our clients into a showroom to talk through the concept. This exciting point in is the culmination of many hours of hard work and often surprises clients with how detailed and considered the final spatial layout has become.

The Design Consultant responsible for the respective project will deliver a visual presentation of the interior space. Time will be given to the direction in which the design developed and the reasons for the choices that were made.

Clients are able to openly ask questions and make refinements to the design in order to make certain they are fully satisfied that the kitchen or bathroom meets their expectations. Once both parties are happy the concept is the best it can be, a final handshake presses the go button on phase two, installation.

installation

Once the design has been agreed, the next stage is to draw up a detailed schedule. We do this for two reasons. Firstly, good planning is key to ensuring that everything runs smoothly and prevents unnecessary delays. Secondly, we understand that renovations can be stressful.

We want our clients to be confident that they know what’s going on and exactly how the project should be progressing along the way.

Our Installation team are a group of highly skilled and accredited professionals who share our obsession with small details. Crisp and sharp contemporary design demands an equally crisp and sharp execution. For example, bulthaup demand the installation of bulthaup kitchens are only undertaken by individuals who have successfully passed high level, annual assessments. Without accreditation bulthaup will not issue a manufacturers warranty.

In addition, while a certain amount of noise and dust is inevitable, our team always tidy up at the end of the day to minimise the impact on our clients’ lives.

quality assurance

At hobsons|choice, we are determined to look after our customers long after their project with us is complete. We will never underestimate the value of ensuring that every customer of ours remains entirely satisfied. Many of our clients return to us for additional home improvements or to talk about exciting projects in new properties.

With our dedicated installation and technical team, we are always on hand to assist with any problems or maintenance issues that may arise. For example, following a kitchen installation, we will happily return to ensure that all doors and drawers have remained in perfect alignment following your move into the kitchen.

It is our attention to the smallest details that make all the difference. The continued growth and success of hobsons|choice has been entirely due to repeat business and recommendation. We will never underestimate the value of ensuring that every customer of ours remains entirely satisfied and strive to make the customer feel their custom is appreciated, not expected.

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