Customer Testimonials

Our clients discuss their projects

“hobsons|choice are a joy to deal with. They set the benchmark for all other kitchen designers, offering extremely good value for money and excellent design skills. They are very adaptive to clients’ needs, always flexible and willing, and a pleasure to deal with. They make life easy for me.”

Mike Fisher, Studio Indigo Ltd, Architects & Interior Designers – Click to view the project

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“We liked the people we were dealing with and were confident of hobsons|choice’s ability to deliver what we wanted.”

Mr P & Mrs I – Click to view the project

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“After making the decision to go with hobsons|choice we never looked back, the process was so well organised and the results were fantastic. We are really pleased with the kitchen and how it fits into the overall design of our home, if you are looking for great service hobsons|choice is the right choice.”

Mr & Mrs W

Project-OM-b3-500x500-b

“I can honestly say that dealing with hobsons|choice was a pleasure from start to finish.  They were the only kitchen company who actually listened to the brief, and came back with drawings and designs which not only reflected what we wanted, but incorporated some brilliant new ideas.  Nothing was too much trouble for them, and their showrooms were so comprehensively equipped that I have ended up with a far better range of kitchen hardware than I had ever known existed – I cannot now imagine life without a steam oven, let alone my boiling water tap!  Or the induction hob, come to that.

They took responsibility for the whole project from start to finish, so that there

was a seamless process from initial conversation through to returning home to a beautiful kitchen (with flowers, basic food and a bottle of champagne kindly provided by Richard Carter and his team).  Our faith in them was such that not only did we pay the entire bill weeks before work even started (to avoid the higher rate of VAT soon to arrive), but we went away to Australia and New Zealand for five weeks, leaving them with the keys to the house.

That faith was entirely justified, and their after-sales service has been superb.  There were no panic phone calls or queries while we were away, and we came back to find everything was perfect (except that after 48 hours of travel I had to ring them

to find out how to work the coffee machine!).  We have returned to them for further work, for dining furniture, and for a new bathroom.  They designed a special shelving unit to blend with the olivewood cupboards, admired by everyone.

Their workmen are of the highest calibre, and every detail is taken care of.  Richard seemed to have an intuitive grasp of what I would like, and how I would want things to be, and that was very reassuring when you know you will be away for the entire project.  hobsons|choice are a pleasure to deal with – two friends of mine are already using them thanks to my eulogies.”

Mrs Cartwright  –  View the project

“hobsons|choice made us feel welcome from the very first moment we met; they listened to our requirements and offered advice that was in keeping with our plans but offered new ideas that we had not yet even considered. The whole process from consultancy to the final installation were all handled professionally and with open and honest dialogue. A great experience.”

Mr & Mrs A

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“hobsons|choice was recommended to me by a trusted friend of mine. After my first meeting with the team and a look around their impressive showroom I was assured my project was in the right hands. In fact I felt no further need to continue searching for other options because the first impression with hobson’s was perfect.

Helen Norrvall, my Design Consultant was excellent and created an innovative, attractive space that met all of my requirements. She produced some lovely hand drawn sketches of the kitchen concept and was able to clearly and concisely explain the reasons for every unit, surface finish and appliance choice.

The next stage, installation, was incredibly slick. The Fitters were all extremely well trained and prepared and I don’t believe there is anything hobsons|choice could do to improve the service. It was so well planned and managed superbly. Throughout the whole process the professionalism exhibited by all of the staff at hobsons|choice impressed me greatly.

I could not fault the service and manner in which I was attended by anyone. I would not hesitate to recommend hobsons|choice to my friends and family. On two occasions in the past I have spoken at great lengths to friends of mine who are now currently having projects completed by hobsons|choice. I just wish I had another kitchen to work on as I had such a wonderful and happy all round experience!”

Mrs Locke

bulthaup b1 Country Manor

“Just a quick note to say a very big ‘Thank you’ for all your hard work in helping us achieve our amazing kitchen. We have been really impressed with your never ending patience and the way nothing is too much trouble.

You certainly made it all worth waiting for and we will always sing your praises! Hobsons Choice exceeded our expectations!”

The Lunn Family

hobsons|choice bulthaup b3 city apartment kitchen design

“We worked closely with hobsons|choice throughout the planning and installation process, it was a big project for us and we felt it was crucial that we had regular, open communication. Having a dedicated designer manage the whole process was very reassuring, we couldn’t have asked for a better service.”

Mr & Mrs G – Click to view project

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“hobsons|choice came to my attention as I drove past the immaculate Bath showroom on London Road. I chose to have my kitchen project completed by hobsons because I enjoy bulthaup design and I had the utmost confidence in the ability of Richard Carter and his team.

It was clear from the quality of the design Richard created for my home he had listened and understood my requirements for the kitchen space. I had no hesitation to say yes to the final concept and begin the installation process.

The hobsons|choice Installation team are an incredibly skilled group of craftsman. I was particularly impressed with Martin Spencer whose experience, attention to detail and breadth of capability assured me that the quality of the kitchen furniture was more than matched by the skills of the Fitters. As a part of the new kitchen we had a new floor put down, at the time this was the most unpleasant part of the project, but ironically it is now one of the aspects we enjoy the most.

I have already recommended hobsons|choice to many of my friends and family. The high level of care, expertise and customer service I received was exactly what I set out to find when looking for a company to complete my new kitchen project.”

Mr Stuart

“We are enjoying our new bulthaup kitchen immensely; hobsons|choice enabled us to create a design that perfectly fits our lifestyle and fulfils our initial idea. Working with their designers Helen and Vanessa was a pleasure, they obviously take a great deal of pride in their creations and it felt as though they were building their own kitchen and wanted every little detail to be right.”

Mr & Mrs Clark – Click to view the project

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“hobsons|choice was recommended to me by a trusted friend of mine. After my first meeting with the team and a look around their impressive showroom I was assured my project was in the right hands. In fact I felt no further need to continue searching for other options.

When we visited the Bath showroom my wife was immediately taken by the kitchen that was on display and the decision to use them for our project was an easy one. The service provided by Richard Keyes, Design Consultant, met all of our expectations. He used high quality CAD software which was both realistic and capable of being rapidly updated thereby enabling us to understand the impact of suggested changes.

We were left with the impression that the process could take as long as we needed to be comfortable with the design and nothing was too much trouble. Richard made suggestions but also listened carefully and reacted to our input.

The installation team worked in a careful and clean manner and were always polite and happy to answer any questions/concerns that we raised. In simple terms we received exactly what we expected and there were no unpleasant surprises.”

Mr & Mrs Hucker

bulthaup b3 in a Town house

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